Term of use & Privacy policy

Notes on using this website.

The use of this website is done at the customer's own responsibility.

Hotel Skip Co., Ltd. assumes no responsibility for any damage arising from the use of information obtained from this website or from other webpages linked from this website. This website is managed by Hotel Skip Co., Ltd. Although this website can be accessed from around the world under different legal systems, both users accessing this website and Hotel Skip Co., Ltd. agree that use of this website is governed by the laws of Japan. Access to this website is at the user's own discretion, and the user is responsible for the use of this page.

Map Information

Map information is updated regularly, but Hotel Skip does not guarantee its accuracy. Please use map information as reference. If map markers appear shifted, please also check aerial photos.
For your convenience, Hotel Skip provides map information for spots and hotels. Differences in displayed scale and simplification of terrain (coastlines, rivers, mountains), etc., may cause differences from actual locations. Wide-area spots (beaches, parks, etc.) may be shown at arbitrary points and are not always the center or representative point. Map information is displayed based on data provided by local hotels, arranging companies, and other providers. Hotel Skip does not guarantee map accuracy. Even if errors or similar issues cause inconvenience, Hotel Skip bears no responsibility to customers or third parties. Images shown are illustrative and are not necessarily views from the map point.
Hotel Skip may change, update, or delete information on this site without prior notice.

Booking Restrictions

We may refuse to accept reservations if we judge them as improper, such as multiple bookings for overlapping dates or repeated cancellations.

Disclaimer

Information on this site (including facility/equipment information and map information) is provided by local facilities and arranging companies and updated regularly, but Hotel Skip does not guarantee its accuracy. Hotel Skip bears no responsibility to customers or third parties for errors or omissions on this site. Hotel Skip may change, update, or delete information on this site without notice.
Hotel Skip does not guarantee uninterrupted operation of this site, error-free operation, or that information/data accessible from this site is free of viruses or other harmful elements.
Hotel Skip makes no representation regarding the suitability of information, products, or services on this site for any purpose. This site is provided under conditions available at the time by Hotel Skip. Customers assume all responsibility and risk when using this site. We take great care with displayed prices, but please understand that human error may occur. In case of pricing input errors, reservations may not be accepted even after confirmation. In such cases, we will contact you with the correct price and confirm your booking intention.
Hotel Skip bears no responsibility for any loss or damage of any kind arising from use of information on this site. However, if damage is caused by Hotel Skip's willful misconduct or negligence, Hotel Skip shall be responsible. When booking through Hotel Skip, Hotel Skip's booking conditions apply. If there is any conflict between booking conditions and site terms, booking conditions take precedence.

[About On-Screen Operation During Booking]

When making a reservation or payment, please use only one screen and do not open multiple screens. Using multiple screens may result in an incorrect booking request. In such cases, cancellation or change fees will be borne by the customer.

[Third Parties]

References on this site to third-party products, services, methods, trade names, trademarks, or other information do not mean Hotel Skip endorses, sponsors, or recommends them. Links to sites not operated by Hotel Skip are provided for users' convenience. Hotel Skip assumes no responsibility for products, services, methods, trade names, trademarks, or other information provided by third parties.

[Customer Responsibility]

You are responsible for managing the information provided by Hotel Skip when using services on this site. Please provide accurate information when using this site's services.
You must present/submit your voucher at check-in for your reserved hotel.
This site assumes no responsibility for additional costs incurred or compensation claims arising from failure to bring your voucher.

[Changes]

Hotel Skip may change or revise these site terms at any time.

[Supplier Terms of Use]

English  Japanese

Privacy Policy - Basic Policy

We deeply recognize the importance of personal information provided by customers when using our products and services, and we consider it our social responsibility to protect the personal information of our customers and all related parties. We therefore implement the following initiatives.

  1. We will appropriately manage customers' personal information.
  2. We have established a basic information security policy, conduct regular employee training and audits regarding personal information protection, and continuously improve our practices.
  3. When we outsource operations involving customers' personal information, we provide guidance and supervision so that such information is properly managed to the same standard as ours.
  4. We store customers' personal information using reasonable security measures against risks such as unauthorized access, loss, destruction, falsification, and leakage.
  5. If a customer requests disclosure or correction of their own personal information, we will respond within a reasonable scope after confirming the customer's identity.

About the handling of personal information.

We handle personal information obtained from customers as follows.

  1. Purpose for the use of personal information.

    In addition to using personal information submitted at the time of travel application or member registration to contact customers, we use it within the scope necessary to arrange services provided by transportation/accommodation providers for the travel you applied for, and to complete procedures required for receiving those services. In addition, our group companies may use customers' personal information to provide information on member services and related after-sales services, to inform you about products/services of our company and partner companies, to announce campaigns/events/seminars, to request opinions/impressions and questionnaire responses about travel, to provide benefits/services, and to prepare statistical materials.

  2. Provision of personal information to third parties.

    • We will inform airlines and accommodations of customers' names and other personal information. We may also inform duty-free shops and similar businesses of customers' names, passport numbers, and flight numbers to facilitate shopping at travel destinations.
    • In the event of an accident, we may cooperate in disclosing personal information by providing materials to investigative authorities and upon requests from supervisory authorities such as the Ministry of Land, Infrastructure, Transport and Tourism, the Ministry of Foreign Affairs, and other public offices.
    • When it is necessary to protect a person's life, body, or property and it is difficult to obtain the person's consent.
    • When otherwise required by laws and regulations.
    • When it is necessary to cooperate with a national agency, a local government, or a party entrusted by them in performing duties prescribed by law, and obtaining the person's consent may hinder the execution of such duties.

    If personal information that you do not provide is essential for arranging travel services, we may decline your application.

  3. Procedures for disclosure, correction, and suspension of use of retained personal data.

    • If you wish to request disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of your personal data retained by us, please apply via the form below. We will provide guidance on the required procedures.
    • We will respond to your request within a reasonable scope after confirming the identity of the person providing the request.
    • If you wish to change personal information used in existing procedures (such as travel applications or member registration) or request suspension of use, please contact us via the inquiry form below.
    • We will respond after confirming the identity of the person providing the request.

  4. Response to personal information incidents.

    In the unlikely event of a problem such as leakage of personal information, we will immediately contact customers and take the best measures to ensure safety. We will also promptly disclose the facts on our website and through other appropriate channels.

If we revise these Site Terms and Privacy Policy, we will announce on this website that changes have been made, the updated content, and the effective date.

Hotel Skip Co., Ltd.
Representative Director Makoto Hirayama