Customers, we will inform you about the local emergency desk.
You can have a contact with the local emergency desk provided by Hoterea, operating 24-hours a day and 365-days a year, for eliminating any troubles and anxieties about accommodations.
Please check the telephone No. for the local emergency desk on your Voucher.
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Please have a contact with our customer service for your inquiries before your check-in.
Tel +81-3-6273-2130Office Hours : 10:00-18:00 Japan time except SAT. SUN. National Holiday.
Click here for mail form.